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Frequently Asked Questions

Why should I pay for MP3’s when I can get them for free on other sites?

The companies that record speakers at conferences are run by people who are also in recovery like you.  They are not paid to record recovery events.  These “tapers” hope to be self supporting through the sale of the recordings.  In the majority of cases, the free sites don’t have permission from the recording companies to share the recordings.  As a result, there are a lot of areas around the country that no longer have “tapers” available to record their conferences, because unfortunately these free sites have pushed them out of business.  With the lessening availability of these “tapers” there are many speakers with amazing messages of hope and stories of recovery that will go unheard.

Exchange/Return Policy

-For Defective Products Only-
Our CD’s our guaranteed against defects. We do not guarantee the content. Upon receipt of your order, please review all items. If you have a defective item, please give us a call at 773-382-8714.

We are not responsible for lost packages.

Registered Customer Benefits

As a registered customer, you’ll save checkout time with your prefilled information: you’ll enjoy the ability to log on at any time to track your order’s status: and you’ll have the opportunity to become a preferred member and enjoy a special discount just for you.  Keep checking as more registered customer benefits will be added!

Do you ship International Orders?

We have shipped orders to many customers all over the World.  Our first choice for International shipping is USPS (United State Postal Service).

As an International Customer, it is your responsibility to be aware that you may be subject to import duties and taxes, which are levied once the package reaches your country. We have no control over these charges and cannot predict what they may be. Polices do vary from country to country, you should contact your local authorities for further information.

Do You Have A Catalog?

We consider our online store our CATALOG.

Do You Wholesale?

We wholesale to many intergroup offices and recovery gift shops. Please contact us for further information.

Do I Have To Order Online?

If you do not feel secure ordering online, you may print out your order and send it along with your check/mo to AMOT Audio at: PO Box 167 Wonder Lake, IL 60097  or just call us 773-382-8714.

How Long Does It Take To Get My Order?

Most all orders are processed within 48 hours. On occasion an item may be out of stock, if this is the case, we will notify you right away by email.

How Do You Use My Information?

WE DO NOT SHARE CUSTOMER INFORMATION WITH ANYONE PERIOD.

We keep all your information private; we do not share or sell our Customer Database with anyone for any reason.

Is this Web Site Secure?

All our checkout pages are hosted on a secure server using GoDaddy SSL certificates.

You can rest assured that your information during your transaction with us will be safe and secure.

What Shipping Service Do You Use?

We use USPS (United States Postal Services)

We ship most all items USPS, if you have special requirements  please include a note with your order or email us.